Terms & Conditions

📝 YOKE OFFICE EQUIPMENT – Website Terms & Conditions of Use

Your access to and use of YOKE OFFICE EQUIPMENT's website and the products and services (collectively referred to as “Services”) available through it are subject to the following terms and conditions.

By using our Services, you agree to all terms and conditions as stated below, which may be updated from time to time without prior notice. YOKE OFFICE EQUIPMENT reserves the right to amend these terms at its sole discretion.

📌 We recommend checking this page regularly for updates.

🛠️ Warranty

  • All chairs come with a 1-Year Carry-In Warranty.

  • Warranty begins from the date stated on the invoice.

  • Warranty is void if proof of purchase cannot be provided.

  • Warranty does not apply to clearance items or items damaged due to misuse, abuse, bad weather, or public exposure.

💰 Goods & Services Tax (GST)

  • All prices are subject to 9% GST.

  • An original invoice will be provided upon self-collection or delivery.

  • GST Reg No.: 202523554Z

📦 Damage Policy

  • Customers are advised to inspect items carefully upon delivery or before signing any Delivery Order.

  • In the rare event of manufacturing defects or damage during transport (e.g., dents, cracks, knocks), please:

  • Customers have the right to:

    • Reject the item upon delivery at no cost

    • Schedule an exchange (excluding clearance items)

⚠️ Minor defects (scratches, dents) will be touched up, repaired, or replaced at our discretion.
⚠️ If the delivered item is not as described or shown online, it may be rejected immediately.

⚖️ Limitation of Liability

YOKE OFFICE EQUIPMENT shall not be liable for:

  • Loss of income, profits, contracts, or data

  • Indirect or consequential damages of any kind

This excludes liability for personal injury or death caused by our negligence, to the extent permitted by law.

🔁 Return Policy

  • Returns are not accepted once a product is sold.

🔄 Exchange Policy

  • Exchanges are allowed within 7 days of purchase.

  • Items must be:

    • Unused

    • Undamaged

    • In resalable condition

    • With original packaging/plastic cover intact

  • A restocking fee of S$35 applies.

  • Exchanges can be made for items of:

    • Equal or higher value (price difference must be topped up)